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How We Collect & Use Your Personal Data
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Cookies & Similar Technologies
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How We Disclose Personal Data
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How to Access & Control Your Personal Data
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How We Protect Your Personal Data
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How We Process Children's Personal Data
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Third-Party Providers and Their Services
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How your personal information is transferred globally
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How we Update This Policy Policy
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Contact Us
1. How We Collect & Use Your Personal Data
1.1 What information is collected by us
1.1.1 Information you provide to us
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Your Account Information: You shall provide your email address, or log in for a third-party Account (like Facebook、Google), to create an online or application Account (“Account”) or subscribe to our communications. If you refuse to provide such information, you may not be able to use the services properly.
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Order-related Information: you provide your name, telephone number, email address, delivery address, billing address, and Postal Code, We use a third-party payment processor (currently Paypal and Lianlian pay) to assist in securely processing your personally identifiable payment information. When you place an order through the services, the credit card information (bank account number, account holder name, credit card number, expiration date, secure code, and other information) that you provide is encrypted and transmitted directly to Paypal and Lianlian Pay. We do not store your credit card information and do not control and are not responsible for Paypal and Lianlian Pay its collection or use of your information.
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Customer Support: When you contact us, you may provide us with information about your use of the services, including information about the Soocas electronics and/or consumer products (“Products”) that your own contact details (telephone number, email address, shipping address), order/invoicing details) and voice recording (if you contact us by phone), so that we can provide customer support.
1.1.2 Information that we collect in your use of services
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Information Collected by Our Servers: To make our Site and Services more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
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Log Files: As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Site or the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.
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Cookies: Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
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Pixel Tags: In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track the online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users' Personal Data.
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Do Not Track Signals: We do not currently respond to “do not track” signals from web browsers.
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Flash LSOs: When we post videos, third parties may use local shared objects, known as "Flash Cookies," to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash cookies, click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
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Analytics Services: We use third-party analytics services (“Analytics Services”), to help analyze how users use our Site. The information generated by the Cookies or other technologies about your use of our Site (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s Terms of Use and Privacy Policy. By using our Site, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. For a full list of Analytics Services, please contact us at info@soocas.com.
1.1.3 Information from third-party sources
1.1.4 Non-personally identifiable information
1.2 How we use the personal information that we collect
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Creating and Maintaining your Soocas Account: Personal information collected when you create a Soocas Account on our websites or through a mobile application, is used to create the personal Soocas Account and profile page for you.
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Processing your Purchase Order: Information related to e-commerce orders is used for processing the purchase order and related after-sales services, including customer support and re-delivery.
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To send Periodic Emails: The email address you provide for order processing or for your Account may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, and related Product or Services information, including sending you updates to our terms and policies and other important messages from time to time. We may also send you marketing and promotional communications we believe might be relevant to your interests. If you no longer wish to receive certain types of promotional materials, you may opt out by the method provided in the message (such as the unsubscribe link at the bottom of the message) unless otherwise specified under applicable laws.
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Our Service: We operate and provide services, including providing customer support and improving, repairing, and customizing the Services. We use your information to understand how people use and to evaluate and improve the Services. Furthermore, we use your information to research, develop, and test new services, Products, and features, as well as perform troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize the services.
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Security and Privacy: We use your information to verify Account details and activity. We also use your information to promote the security and privacy of the Services, such as by investigating suspicious activities or violations of our terms.
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Advertising and Business Information: We may show advertisements to you and others for our products and third-party products based on the information we have collected from you, such as: what you have installed, accessed, used, and purchased.
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Accessing Third-Party Accounts: We use your information, including Third-Party Account information, to permit your Products and Services to access Third-Party Accounts. These Third-Party Accounts may allow you to share personal information through our Services, such as Facebook posts or pictures. Because this kind of information can be public, you should exercise care in what you choose to submit to Third-Party Accounts. Please adjust your Third-Party Account privacy settings appropriately.
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Process Pursuant to Laws and Regulations, e.g. tax, authority requests.
2 Cookies & Similar Technologies
2.1 Cookie
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Technical Cookies: Log in and verification. When you use a Soocas ID to log in to a website, the “session-based” cookies ensure that your visit to this site functions as smoothly as possible.
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Personalization Cookies: Storage of your preferences and settings. A website can use cookies to save settings, such as the language setting and font size on your computer or mobile device, items in your shopping cart, and other browser preferences.
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Advertising Cookies: We use cookies to collect information about your online activities and interests and provide you with advertisements that correlate most highly with you.
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Statistical Cookies: With cookies, we can collect information about your use of our websites and other applications, either for a single visit (using a session cookie) or for repeated visits (using a persistent cookie).
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Social Media Cookies: Social media cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited our websites.
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Strictly Necessary Cookies: which are required for the operation of the Services. Without them, for example, you would not be able to use your Account.
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Analytical/Performance Cookies: This allows Soocas to recognize and count the number of visitors, learn how visitors navigate the Services and improve the Services.
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Functionality Cookies: Soocas uses to recognize you when you return to the Services.
2.2 Web Beacons
2.3 Other Local Storage
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
2.4 Do Not Track
3. How we share, transfer, and publicly disclose your personal information
4. How we store and protect your personal information
5 How You Can Manage Your Personal Data
5.1 Access, rectification, deletion, data portability, restriction of processing, objection to processing.
5.2 We provide you with the ability to review, manage, or delete your information.
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Changing your email, nickname, and more: You can review and change your Account profile information by logging in to your Account and visiting your Account settings page.
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Unsubscribe: If at any time you would like to manage your communications settings, such as unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email. You may also unsubscribe by logging in to your Account and visiting your Account settings page.
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Deleting your Account: If you want to delete your Account, you may do so on your Account settings page. Deleting your Account will remove the personally identifiable information associated with your Account.
6 Links to Third-Party Websites, Products, and Services
7. How is your personal information stored?
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Personal Information collected and generated in connection with our operations in the People's Republic of China is processed and stored in data centers located in the Mainland of China.
2. We provide products and services based on our resources and servers around the world. This means, in compliance with applicable laws, your personal data (e.g., telephone number, email address, and nickname) might be transferred to or accessed from jurisdictions outside of the jurisdiction where you use our products or services.
3. In case your personal data is transferred by us to countries located outside of the People's Republic of China, we will ensure that appropriate safeguards are taken, such as:
(1) the recipient may have adhered to binding corporate rules (only for intra-group transfers);
(3) the recipient has signed a non-disclosure contract with Soocas, obliging them to protect your personal data; or
In the absence of the above appropriate safeguards, we will ask you for your explicit consent for the cross-border transmission of your personal data. In the meantime, security measures such as encryption or de-identification will be adopted for the safety of your personal data.